Business Case

The scenario in an enterprise network management is rapidly changing. Today's business users are demanding rapid rollout of quality and reliable services - both wire line and wireless. Therefore for the CIO and IT Infrastructure offices within an enterprise, providing services is becoming much more than just providing a user with a device and monitoring it on the network. NMS expectation has moved from pure play network uptime to integrated service delivery.

Effectively, these offices have transitioned to a smaller service provider themselves, than just a network provider. Therefore the key business parameters they have to monitor are also similar to a service provider, like

1. Utilize existing network infrastructure efficiently to deliver the services
2. Identify what services their users need and determine inexpensive ways to deploy them
3. Evaluate and improve customer experience
4. Monitor and maintain customer satisfaction

CygNet Solution

CygNet Solution for Enterprise has the in-built intelligence to reduce complexity in configuring, managing and monitoring network-wide features. In addition the solution has modular managers and multi-tier architecture which assure a future-proof solution to provide flexibility, scalability, and robustness needed for rapid network expansion.

1. Correlation of services to underlying network resources for pinpointing faults at service, application or network level.
2. Fault, configuration, accounting, performance, and security management
3. Flexible, scalable architecture that can scale to support thousands of devices in large organizations with highly distributed environments
4. Dashboard views of wired and wireless devices configurable to indicate multiple parameters including event and alarm summary, network performance, status of user, service or application etc. for accurate analysis and troubleshooting
5. A flexible Reporting tool provides value addition by its ability to generate a large number of reports for individual Servers, Applications and Services as well on a consolidated basis.
6. Rapidly deploys group network and policy changes
7. CygNet has been developed to support open standards and protocols to support integration with other products
8. Support management of QoS related to different applications and services
9. Comprehensive security management capabilities
10. Network topology discovery with subnet views

Benefits

Lowered Cost of Ownership

Most of the currently available NMS solutions for Enterprise are either

1. Point products that are difficult to integrate (Or)
2. Frameworks that are generic and costlier to customize.

NMSWorks eliminates this problem through our industry-specific solutions approach. CygNet NMS Solution inherently has the management framework and the additional industry specific solution. This result in rapid deployment and customization is done directly by us. Net benefit for you - a unique NMS Solution tailor-made for your business, resulting in lower cost of ownership

NMSWorks has significant experience in managing the managing Tier-1 service provider networks and the complex IT infrastructures of large enterprises including that of Defense. Both the telecom network and the IT network are managed through our common platform CygNet, thereby integrating the Network (eTOM) and IT (ITIL) domains impeccably.